Privacy Policy

NEXT ASCENT – PRIVACY POLICY

Effective Date: [Jan 1, 2025]

Welcome to the Next Ascent rock climbing app (“App”), operated by [Your Company Name] (“we,” “us,” or “our”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the App.

1. Information We Collect

We may collect the following types of information from or about you:

  1. Personal Information
    • Contact Data: Such as name, email address, or phone number when you create an account or contact us directly.
    • Payment Information: If you subscribe to our paid services (e.g., Next Ascent Pro), our third-party payment processors may collect and process payment details. We do not store full credit card numbers directly on our servers.
  2. Account & Profile Data
    • Information you provide when you set up your user profile, including profile photo, display name, or any other information you choose to share.
  3. Usage Data
    • App Usage: Information about how you interact with our App, such as the pages or features you access, the time spent, and frequency of visits.
    • Device Information: Information about your device, including device type, operating system version, unique device identifiers, and mobile network information.
  4. Location Data (if applicable)
    • We do NOT collect and process approximate or precise location data (GPS) if you grant the App permission to do so.
  5. Cookies and Similar Technologies
    • We do NOT use cookies, beacons, and other tracking technologies to store information about your interactions with our App and related websites. This can include your browsing behavior, device information, and other diagnostic data.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  1. To Provide and Maintain the App
    • Create and manage your user account.
    • Enable you to access climbing guidebooks and other content within the App.
  2. To Personalize Your Experience
    • Suggest routes or climbing areas based on your location or preferences.
    • Tailor content, advertisements, and recommendations.
  3. To Communicate with You
    • Send you administrative communications such as support messages, updates, and security alerts.
    • Respond to your inquiries, comments, or feedback.
  4. To Process Payments
    • Facilitate subscription purchases or in-app transactions via third-party payment processors.
  5. To Improve the App
    • Understand user behavior and trends to enhance user experience, add new features, or optimize performance.
    • Conduct surveys and research for analytics purposes.
  6. To Ensure Safety and Compliance
    • Detect and prevent fraud or other unauthorized activities.
    • Comply with legal obligations and enforce our Terms of Service.

3. How We Share Your Information

We may share your information in the following circumstances:

  1. Service Providers
    • We engage third-party service providers to help operate the App (e.g., hosting, analytics, payment processing). These providers have access to your information only to perform tasks on our behalf and are obligated not to disclose or use it for any other purpose.
  2. Business Transactions
    • If we are involved in a merger, acquisition, financing, or sale of assets, your information may be transferred to a third party as part of that transaction. We will notify you of any such change in ownership or transfer of assets.
  3. Legal Compliance and Protection
    • We may disclose your information if we believe doing so is required to comply with applicable law, regulation, or legal process, or to protect the rights, property, or safety of our users, employees, or the public.
  4. With Your Consent
    • We may share your information for any other purpose disclosed to you and with your consent.

4. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or for as long as we are legally required or permitted to do so. We will either delete or anonymize your information once it is no longer needed.

5. Security

We take reasonable measures to help protect your personal information from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. However, no security measures are perfect, and we cannot guarantee absolute security. You are responsible for keeping your account credentials secure and for logging out after each session.

6. Children’s Privacy

Our App is not directed to children under the age of [13/16/appropriate age based on your jurisdiction], and we do not knowingly collect personal information from children. If we learn that a child under the specified age has provided us with personal information, we will take steps to delete such information as soon as possible. If you believe we might have any information from or about a child under the specified age, please contact us at the email address provided below.

7. Your Rights and Choices

Depending on where you live, you may have certain rights regarding your personal information. These rights may include:

  1. Access and Update: You can access and update certain personal information through your account settings.
  2. Deletion: You can request the deletion of your personal information by contacting us, though we may retain some information if legally required or permitted.
  3. Opt-Out: You can opt out of certain data collection or opt out of marketing communications by following the unsubscribe link or contacting us directly.
  4. Location Settings: You can disable or modify app-level permissions (such as location) in your device’s settings.

To exercise your rights, please contact us using the details provided in Section 10 below. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.

8. International Data Transfers

If you use our App outside of the country where our servers are located, your personal information may be transferred across international borders. We will take steps to ensure that your data is subject to appropriate safeguards, such as standard contractual clauses or equivalent mechanisms, in accordance with applicable data protection laws.

9. Third-Party Links and Services

Our App may contain links to third-party websites, apps, or services that are not operated by us. We do not control these third parties and are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party services you access.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we do, we will update the “Effective Date” at the top of this page. If the changes are material, we may provide additional notice (such as through an in-app notification or email). Your continued use of the App after the revised Privacy Policy has become effective indicates that you have read, understood, and agreed to the current version of the Privacy Policy.

11. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or our data practices, please contact us at:

  • Email: next ascent guides@ gmail.com
  • Mailing Address:830 NE Holladay, Portland, OR

We will do our best to address and resolve your inquiries..

Access Free Guidebook

Access Free Guidebook

Join as a basic member to access one free guidebook.

You have successfully signed up!